… Rob Cross and Andrew Parker argue that's because most … In this eye-opening book, Cross
and Parker show managers … organizations around the world, Cross and Parker show how …

Research has demonstrated that relationships are critical to knowledge creation and transfer,
yet findings have been mixed regarding the importance of relational and structural …

We argue that individual performance in knowledge-intensive work is associated with properties
of both networks and ties. Relationships crossing organizational boundaries, physical …

Over the past decade, significant restructuring efforts have resulted in organizations with fewer
hierarchical levels and more permeable internal and external boundaries. A byproduct of …

Research in organizational learning has demonstrated processes and occasionally
performance implications of acquisition of declarative (know-what) and procedural (know-how) …

Abstract Knowledge management promises to improve business performance by using
technology to capture and share the lessons of experience. Truly improving business …

Executive Overview In many organizations, informal networks are the primary means by which
employees find information, solve complex problems, and learn how to do their work. Two …

It is, of course, highly appropriate that the study of personnel and human resources management
in fact focuses on individuals in organizations; and, it is to the credit of my industrial/…

Against the backdrop of this new work environment, a core problem is emerging in that advice
on team effectiveness comes from an era where people could commit substantial time and …

Spend some time in most any organization and you are sure to hear people talk about the
level of energy associated with different people or projects. In some instances, an initiative …